Job Summary:
- Ensure continuous availability and reliability of factory systems (MES, Automation, SPC, etc.) to support 24/7 manufacturing operations.
- Provide technical support and troubleshooting for system-related issues affecting production lines and factory users.
- Act as the primary escalation point for system outages or performance degradation, coordinating with internal teams and external vendors to resolve issues promptly.
- Collaborate with IT infrastructure, cyber security, and engineering teams to implement system upgrades, patches, and improvements.
- Monitor system performance and proactively identify areas for optimization or risk mitigation.
- Maintain documentation for system configurations, support procedures, and incident reports.
- Lead or participate in incident response and root cause analysis for major system events.
- Support user training and onboarding for factory systems and tools.
onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world.
We are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.
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- Bachelor's degree in Information Systems, Computer Science, Engineering, or related field.
- Ability to work in a fast-paced, high-availability environment, including on-call support rotation.